Areas of work

COMMUNITY
/ LIVEOPS.

Game communities, events and player feedback.

Responsibilities

  • Player feedback, events, moderation and community support.
  • Player feedback, events, moderation and incident communication.

RELEVANT EXPERIENCE

  • Handled player requests, moderation, events and community communication.
  • Handled payment failures, missing purchases, disputes and technical incidents. Used closed-beta feedback to improve the product; character loading in one documented workflow became approximately twice as fast.
≈3KDiscord community members
5K+player complaints reviewed across game administration experience
~7KX-CLUSIVE unique players / 24h
ALL ROLES →